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The latest reports from users having issues in Eugene come from postal codes 97401 and 97404.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,613 ratings
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Problems in the last 24 hours in Eugene, Oregon
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Eugene and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Eugene, Lane County, Oregon
The most recent Comcast Xfinity outage reports came from the following cities:Eugene.
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| City | Problem Type | Report Time |
|---|---|---|
 Eugene | Total Blackout | |
| Eugene | Internet | |
| Eugene | TV | |
| Eugene | Internet | |
| Springfield | Phone | |
| Eugene | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Eugene, Oregon
Latest outage, problems and issue reports in Eugene and nearby locations:
- Lolo Hat (@123loanpro) reported fromEugene, Oregon
@comcastcares can’t get through the automated phone tree or sign in to my account- can you please check if my office internet is down?
- Jon (@JonAxtell212) reported fromEugene, Oregon
@comcast about to catch these hands (aka cancel this weak ass internet)I know how spotty internet is but y’all mofos are WEAK. Paying $160 a month for over a year and haven’t been higher than 30mb at anytime. I’m supposed to be getting god speed internet and I get low tier BS.
- John Santin (@john_santin) reported fromEugene, Oregon
@levetrage @ronaldajulian @comcast @comcastcares Yes. I thought the fourth tech found the issue by replacing a kinked and cut cable at the sidewalk box. But, if anything, it’s worse! Tech number 5 is on his way as we “speak.”
- Himashi (@Himashi) reported fromEugene, Oregon
Relieved that @Xfinity @comcast is digging trenches & laying lines this morning after all the trouble we've gone trying to get service the last 3.5 weeks. Thank you @comcastcares for working to expedite this process. We didn't think moving into a new home would be this hard!
- Danno 536 (@Dannofive3six) reported fromEugene, Oregon
@TiVoSupport I have a TIVO II that continually disconnects from my wifi. My service is xfinity with an xfinity gateway wifi. The TIVO connection is wireless, using the N-adapter.To solve it, I reset the wifi, then reset TIVO, then reconnect to service. Takes about 45 minutes
- Dorothy Damage (@Ms_Frye) reported fromEugene, Oregon
Hey @Xfinity @comcast it’s SUPER sh*tTY of you to not tell people about the $10 a month internet for low income families and then require those of us who didn’t know to have to switch for 90 days in order to get it with a service restart. I’m tellin EVERYONE.
- Chris (@chris_prescott1) reported fromEugene, Oregon
I see why people pay for Xfinity to install their WiFi. **** this
- Himashi (@Himashi) reported fromEugene, Oregon
@comcast @Xfinity is having one hell of a time getting an internet connection setup to our new construction home. Built over 6 months ago and still no service after actively calling them at least 2x each wk but "they are working on it"
- john squires (@squires_com) reported fromEugene, Oregon
No point in having WiFi if it times out every hour @Xfinity. Got a new modem and uped our speeds and we are having more problems then we did before. Its not my account so don’t send your bots to treble shoot just want y’all to know your internet trash. Thx
- David Landon (@CrowdAdvocate) reported fromEugene, Oregon
@comcastcares may I please get some help with my account? Something changed and my rate almost doubled (I think my promo may have expired) and I see a charge for equipment I turned in today. I need a cheaper plan if possible too. Thank you!
- Alex Elkin (@alexelkincomic) reported fromEugene, Oregon
@Xfinity just lost a 7 year $15k+ customer today with your terrible "customer service." Congrats. 3 hours on hold and transfers to be hung up on? Who do you think you are, unemployment? #unbelieveable
- KSAndrews (@andrews_ks) reported fromEugene, Oregon
@xfinitymobile Xfinity Comcast ventures are most likely done on the cheap and they use us as beta testers. 24 hrs time spent for what was a bad sim I'm old, but tech savvy since 82. Garbage phone. Screwed by Xfinity on TDay, the only cell in the house. Oh boy!
- Doctor Bowtie (@drbowtiemd) reported fromEugene, Oregon
I will never forgive Comcast for screwing up my recording of that game. #cutthecord. #arsche
- Jared Horn (@jbhornito) reported fromEugene, Oregon
Hey @comcastcares I lost all internet service at my house. While I also can’t even access my Xfinity account online off my phones data as well.
- Ang (@Ang_Arrington) reported fromEugene, Oregon
I have been on the phone for 2 days with @Xfinity trying to get the service I already paid for!! Setting up internet should not be this hard!!! 😭💀👎🏽
- Cloud Cover (@WarnesLisa) reported fromEugene, Oregon
@KLGLASS2 Straight up Comcast. They over charge every month and I just pay what I originally agreed to. I think it’s time for Comcast to have a come to Jesus moment. We have some bargaining power. They won’t have any new programming cuz actors are in lock down, no new sports programs.
- chris calcaterra (@Crcalcat12Chris) reported fromEugene, Oregon
@Xfinity is the Mlb network not working in Eugene Oregon
- Dorothy Damage (@Ms_Frye) reported fromEugene, Oregon
Canceling @Xfinity. Ya’ll couldn’t be honest. You would of had my cell service too but you had to lie. Three reps and two hang ups. WORST CUSTOMER SERVICE EVER
- John Santin (@john_santin) reported fromEugene, Oregon
@levetrage @ronaldajulian @comcast @comcastcares Well. It looks like fifth tech found (and subsequently fixed🤞) the problem. The line from the street side box to the box on the side of my house was buried directly in the ground. They don’t do that any more, so their going to replace it with a line buried in conduit.
- ً (@internude) reported fromEugene, Oregon
@comcastcares i just paid yall that petty $27 i better not see **** on my credit report
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- DougSluggins (@DSluggins) reported
@XfinitySupport you reached out to me after i explained the situation and that 4$ is even close to compensation. now you are offering the poor resolution that created this problem. why did you reach out to me? now wasted another day i could have been ISP shopping. DO NO CONTRACT WITH XFINITY!
- sentient wall of spikes (@Etpatere) reported
I go from a chat on Xbox where everyone is talking about elden ring to talking to my best friend talking about Comcast **** over the phone rip like why am I even here?
- Matt 🇺🇸 (@MattLan32484478) reported
After spending roughly 6 hours on the phone and trips to the local @Xfinity store, my elderly mother still has no service. No cable or phone. I asked for a credit and the latest supervisor I spoke with initially offered $30. This company is a joke.
- 😷💉😈🔪 🩸S҉ ***** 𝔉luffy Ᏸunny 🌹💖🌈🌛 (@TiffHeartsTea) reported
Central Texas and our Xfinity internet is down. Reading others reporting this all over. Insomnia isn’t appreciating not having the TV at 4am.
- Gary Ostenfoltz (@ostenfoltz) reported
@Xfinity It doesn’t matter how many time you slow down or turn off my internet, I’m not buying your overpriced television service.
- Chris (@SheerBeutey) reported
@iamporch @Topps @CardPurchaser Dog that’s pretty good customer bservice if you ask me. What would comcast have done?
- RectWizard🧙🏻♂️ (@RectWizard) reported fromStockton, California
@GamingShiver Damn bro that’s ridiculous. I pay 100$ per month for a terabyte and it cost me 0$ for hookup through Comcast/xfinity
- Pasco Logan (@ScoVL) reported
@VerizonSupport I select better home internet service your home internet is slow as hell. When it comes to @comcast, I'm thinking about switching.
- LL Chalfant (@LLCGLC) reported
@SoxOnTheBrain We have issues damn near daily with Xfinity! It is maddening!
- Taryn O'Connor (@spidey7117) reported
@instagram you guys have worst customer service than Comcast/Adelphia and that’s saying something.
